We Provides a Safe and Entertaining Venue for Everyone
The following provides an outline of our basic conditions of entry. The purpose of these guidelines is to ensure all our children and adults feel comfortable and safe while enjoying our premises.
Important: Please do not visit our facility if you or your child has experienced fear, cough, vomiting, or diarrhea in the last 48 – 72 hours.
Play Area Rules
- Socks Only. Socks are required for ALL adults and children. Children must wear non-slip socks from either a trampoline park or from us. Socks are available for purchase for $3 a pair. Adults may wear regular socks. No shoes are allowed in the play area.
- Parental Supervision. Every child MUST be accompanied by a parent or adult over the age of 18 at all times. Angel Island staff is NOT responsible for supervising children.
- Waiver Required. Every child MUST have a signed waiver from the parent or legal guardian before entering the play area.
- Food restriction. No Food or Drinks are allowed in the play area. You or your children may eat in the lobby area. No alcohol or peanut.
- Age and height limitation. Our facility is specially designed for kids. We allow children ages of 8 or under to play. Our height limitation is 4 feet 6 inches. Adults or youths can accompany kids in the play area but are not allowed to pay.
- No rough play. NO horseplay or roughhousing. Please be respectful and mindful of others. NO sharp objects or toys allowed in the play area.
Party Room Rules
- Time limitation. A standard party is 2 hours. Typically, the party host is allowed to arrive 15 mins prior to the reserved time for set up. Party guests have full access to the playground during their party session. At the end of the session, guests are required to leave to allow our staff to begin cleaning and sanitization. If you need extra time for your party, you need to contact our staff in advance and pay extra money for the extension time. The extension also depends on our schedule.
- Cancellation Policy. We have a 2-week cancellation policy. All cancellations 2 weeks prior to the scheduled date will be 100% refunded. Cancellations made within 2 weeks will not be refunded but can be rescheduled.
- Food policy. You can bring your own food and eat in the party room. No alcohol or peanuts.
- Adults limitation. Due to limited space, we usually limit the number of adults to equal to the number of kids. We do not expect too many adults in a party and may charge additional fees for extra adults or refuse entry if reaching our capacity.
- Room limitation. We have two private party rooms. Each room is approximately 400 sqft and fits up to 20 kids (40 people in total). You can choose the Mini or Classic package if you have less than 20 kids (less than 40 people in total). If you have more than 20 kids (more than 40 people in total), you may choose the Ultimate Party Package which will occupy the merged big room.
- Price rule. When you book your party, you can choose a party package based on your estimation of the number of kids. On the party day, we will count the actual number of kids and adjust the total price accordingly. It will be $20 each for an additional kid.
FAQ (Frequently asked questions)
A daily pass gives you access to the facility all day. Monthly membership gives you access to the facility in a month. No limit to the number of visits per month. No time limit per visit.
Visit any day we are open, except for rare occasions when the entire facility is rented out for private events.
Our facility is specially designed for kids. We allow children ages of 1-8 years old to play.Our height limitation is 4 feet 6 inches. Adults or youths can accompany kids in the play area, but not allowed to pay. We don’t charge adults.
Parent or adult guardian supervises their own children.
Yes, all children are required to wear non-slip socks in the play area at all times. Non-slip socks from other playgrounds are fine. If you forgot to bring your own socks, we have them for sale at $2 a pair
Yes, our play area is strictly socks only and doesn’t allow shoes and bare feet. So, don’t forget to bring in your own socks.
We ask only 2 adults per family. If you have more than 2 adults, we may refuse entry if at capacity, or charge you $5 (+tax). Please understand.
Absolutely. We do not allow food or drinks in the play area. You and your child(ren) may eat at our sanitized tables.
Yes, the daily pass gives you access all day. You may leave to eat lunch etc. and you will be able to come back the same day and play.
Cleanliness is of the utmost importance at our park. We have policies and procedures in place to ensure a clean and safe environment for children. First, our employees perform daily disinfecting and sanitizing treatment. Secondly, we hire Enviro-Master of Raleigh, a professional cleaning service company to sanitize and disinfect our facility. Thirdly, we use our professional ball washing machine to thoroughly clean the balls and also deep clean our facility once a month.
Typically, you can arrive 15 min before your party starts.
All children are required to wear non-slip socks in the play area at all times. Adults are required to wear regular socks. They may bring their own. You may also purchase 1 pair of non-slip socks for each child attending the event.
Absolutely! We do ask that you do not bring food containing peanuts.
We have a 2-week cancellation policy. All cancellations 2 weeks prior to the scheduled date will be 100% refunded. Cancellations made within 2 weeks will not be refunded but can be rescheduled.
It depends on the size of your guest numbers. Basically, a Classic party is good for 15-20 kids and uses one party room. If you have 20-40 kids, you might need to choose an Ultimate package. We will combine two party rooms into one big room and hold up to 40 kids.
Both Ultimate and private rental use the combined party room. The difference is, Ultimate package doesn’t exclude the walk-in guest, but Private Rental does. We will exclusively reserve the whole facility for Private Rental and don’t allow other guests to come in and play.
No, if you have paid for a Private Rental, you and your guests will have the entire facility. No walk-in guests will be allowed to play.
For the Mini and Classic Package, we provide basic utensils (plate, fork, napkins), table cloth, juice box (1 per child), and bottle water (1 per child). For Ultimate Package and Private Rental, besides the above items, we also provide 3-4 Pizzas (Cheese or Pepperoni).
What Our Visitors Say!
The boys had such a great time at one of the birthday parties, so I decided to arrange a party for them. Everything went smoothly, and all the kids were very much excited!
My girl loves this place! I have heard so many positive things about the park, and when we finally arrived here, it all happened to be true! Thank you for the amazing services!
The party that you guys threw for my nephew last month was really amazing! Thank you so much for the creative equipment, affordable prices, and excellent service!
